The team at Optimal Pain & Regenerative Medicine® has a stellar and well-earned reputation for providing outstanding comprehensive pain management for residents throughout the Dallas-Fort Worth area.
These talented experts have taken that same customized, patient-first approach to the care they’ve provided during the COVID-19 pandemic. Here’s what the team at Optimal Pain & Regenerative Management wants you to remember in the days ahead.
We’re still here
We’ve spaced out our appointment times and taken other measures to follow medical guidelines for avoiding the uncontrolled spread of COVID-19. As you know, however, pain does not take a break during viral outbreaks. That’s why we’ve remained available to our patients through a variety of creative but effective actions that help keep you and our staff safe as we manage your pain.
We may continue to adjust our office hours to ensure the safety of our patients and team, but we’ve kept our phone lines open, so you can always get connected with a pain specialist. You can reach us at (817) 468-4343, 8 am to 5 pm, Monday through Thursday. Explain the reason for your call and our talented staff will help guide your next steps, which may include an urgent office appointment or a scheduled telemedicine visit.
As restrictions ease, you can also expect to hear from us regarding rescheduling non-essential procedures that may have been postponed in the last several weeks. If not, feel free to give us a call.
In many cases, our established patients can take advantage of the telemedicine program we’ve introduced at Optimal Pain & Regenerative Medicine®. This service provides you the opportunity for a real-time conversation with your pain specialist from the comfort and safety of your home.
You can expect the same quality care you’re used to receiving in an abbreviated format that is likely to include a review of symptoms, medication refills where necessary, and a detailed discussion regarding other pertinent facts about your chronic pain condition. Call the office for more information.
Stay healthy and safe
Many of our patients who are dealing with chronic pain issues also have underlying conditions that make them especially vulnerable to COVID-19. We encourage you to help protect them as well as your loved ones by following CDC guidelines for preventing the spread. This includes:
- Maintaining adequate social distancing
- Washing your hands frequently with warm water and soap
- Frequently disinfecting hard surfaces such as doorknobs, countertops, etc.
- Wearing a face covering when appropriate
- Staying home and calling the doctor when you’re sick
Rest assured that every member of our staff at Optimal Pain & Regenerative Medicine® also follows strict safety protocols designed to help prevent the spread of infectious illnesses like COVID-19.
If you’re struggling with chronic pain, contact Optimal Pain & Management Associates for help.